Terms & Conditions
Welcome to andfeast.com. By using this website you accept and agree to be bound by these online Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
These Online Shopping Terms and conditions apply to all orders which you, the customer, place using our website andfeast.com. Please read them carefully before placing your order and print a copy for future reference.
You may register with us when purchasing items using this Website. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You accept responsibility for all activities that occur under your account or password, so please take all necessary precautions to ensure that the username and password is kept confidential and secure.
We reserve the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.
Privacy and communicating
When you place an order, we collect certain personal and transactional information (e.g. name, address, email address, credit/debit card details). For details on how we use this information, please read our Privacy Statement.
To fulfil our obligations to you under these Online Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically. This electronic communications will satisfy any legal requirement for communications in writing.
The contract the purchaser and andfeast.com
When you place an order to purchase items using our Website this is an offer by you to us to purchase such items. By ordering you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own.
We will contact you by email to confirm receipt of your order and this is where our contract is formed.
Minimum age policy
By law we cannot sell alcohol to persons under the age of 18. Proof of ID maybe requested when ordering hampers containing alcohol. We will not deliver alcohol to anyone who is, or appears to be, under the age of 18, as applicable.
By placing an order for these products, you are confirming that you are of legal age and that the information you provide is truthful and correct. It is an offence to attempt to buy restricted products if under age or to purchase one for someone else who is under age.
Appearance (colours, sizes and descriptions) of products on the site
The colours you see on our site will depend on the resolution of your monitor. We cannot guarantee that your monitor’s display of any colour will always reflect the exact colour of the ordered item when delivered. It may be necessary to vary the dimensions, and quantities of items displayed on our Website without prior notice.
Content & Intellectual Property Rights
andfeast.com products and content is protected by national intellectual property. Should you wish to re-use content on our site, please ask us via email firstname.lastname@example.org
In addition, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free. andfeast.com cannot promise the functions within the site i.e. html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses.
andfeast reserves the right to substitute it with an item of equal or greater value and quality than the original, or issue a refund for the product.
Products are invoiced in GBP sterling at the price prevailing at the time you place your order. Prices displayed on the Website include Value Added Tax which will be charged at the current rate.
Delivery charge is an additional cost. Please refer to our Delivery Information for full details. Although we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either accepting the change or cancelling it. If we cannot contact you, we will cancel your order and await further instruction.
Prices displayed on the Website apply to online purchases only. They are not indicative of the price of identical items purchased in our store or by any other means.
You may pay for the items which you order online by supplying your credit/debit card details on the secure online order form.
Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Communication by email
Please note that we cannot guarantee the security of data when communicating with andfeast via email. Accordingly please do not send us payment information using email. For details of the security measures we employ please read our Privacy Statement. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.
If you wish to cancel your order, please contact us immediately via email email@example.com or phone 020 8748 7000. As we try to process orders immediately it may not always be possible to prevent an order from being cooked. If your order has already been cooked then we cannot refund you.
Events beyond our reasonable control
We will not be responsible to you for any delay or failure to comply with our obligations under these On-line Shopping Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
Alterations to this Website and Terms and Conditions
We reserve the right at any time to make changes to this Website, these On-line Shopping Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made.
If you breach these On-line Shopping Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.